Term & Conditions

Welcome to www.zahbeautylounge.com (“Website”).
This Website is operated & is a trademark by Zah Beauty Lounge, a company incorporated in accordance with the laws of the UAE.
By accessing our Website or booking any service (including via WhatsApp), you agree to be bound by these Terms of Service.

1. Services & Bookings
All services are subject to availability and confirmation.
Prices displayed are indicative and may change without prior notice.
Peak season pricing and special conditions may apply.
Images shown are for representation purposes only.
Once a booking or quotation is accepted, a legally binding agreement is formed.

2. Service Modifications
Zah Beauty Lounge reserves the right to modify, substitute, suspend, or discontinue any service or Website content at its sole discretion without prior notice.

3. Client Responsibilities
Clients must:
• Arrive on time and prepared for services
• Disclose any medical, skin, or health conditions
• Maintain respectful and appropriate behaviour
Zah Beauty Lounge may terminate services immediately without refund for misconduct, abuse, inappropriate misbehaviour with the team/driver, or safety concerns.

4. Results Disclaimer
Service results vary by individual condition.
No specific outcome is guaranteed.

5. Payments & Online Transaction Protection
Payments may be made via cash or authorized online card gateways.
All online transactions are processed through secure third-party payment providers.
Zah Beauty Lounge does not store card details and shall not be liable for:
• Payment gateway failures
• Banking errors or delays
• Unauthorized transactions
• System outages or technical issues
Any payment dispute must first be raised with the payment provider or bank.

6. Intellectual Property
All content, visuals, branding, designs, and materials on this Website are the exclusive property of Zah Beauty Lounge and may not be used without written permission.

7. Limitation of Liability
Zah Beauty Lounge does not warrant the accuracy or completeness of Website content.
To the fullest extent permitted by law, Zah Beauty Lounge shall not be liable for any:
• Direct or indirect damages
• Loss of profits, data, or bookings
• Service dissatisfaction
• Website interruptions
arising from Website use or service delivery.

8. Indemnification
You agree to defend, indemnify, and hold harmless Zah Beauty Lounge and its affiliates/team/employees from all claims, losses, damages, penalties, liabilities, and legal expenses arising from:
• Breach of these Terms
• Misuse of services or Website
• Violation of applicable laws

9. Force Majeure
Zah Beauty Lounge shall not be liable for delays or failure to perform services caused by events beyond reasonable control, including but not limited to:
Natural disasters, government actions, pandemics, power failures, system outages, transportation disruptions, labor strikes, or supplier failures.
Services may be rescheduled without compensation or refund liability.

10. WhatsApp Booking Legal Consent
By communicating or booking services via WhatsApp or similar messaging platforms, you expressly consent to:
• Receive booking confirmations and service communications
• Maintain digital records of conversations as proof of agreement
• Acceptance of Zah Beauty Lounge’s Terms of Service, Privacy Policy, and Refund Policy
Such communication shall be considered legally valid consent.

11. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
All disputes shall fall under the exclusive jurisdiction of the courts of Dubai.